Current as of 21 Jan 2025

Terms and Conditions

Introduction

Welcome to ASMCO! These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to be bound by these terms.

Payment Terms

To ensure smooth project execution and mutual trust:

  • New Customers: For first-time customers, we require a 70% advance payment before commencing the project. This helps us establish a trustworthy relationship while ensuring smooth operations.
  • Returning Customers: For our existing clients, we accept 40% to 45% advance payment, depending on the scope of the project.

Order Processing and Delivery

At ASMCO, we pride ourselves on handling each order with industry-level professionalism. Our process ensures that:

  • Every order is crafted with precision and attention to detail.
  • We adhere to strict timelines, ensuring timely delivery of all projects.
  • Orders are processed only after the agreed advance payment is received.

Custom Orders and Sample Policy

For custom orders and samples, the following policies apply:

  • New Custom Orders: If a new product or custom design is requested, we charge additional fees to cover the resources and processes required, including creating new molds or dies.
  • Sample Requests: If a sample is required for a new or unique product, charges will apply to cover production costs.
  • Existing Samples: If the requested sample is an existing or recently produced item, we may provide it free of charge for checking purposes. However, the sample must be returned to ASMCO after inspection, although we will not enforce this strictly.
  • ASMCO reserves the right to decline free-of-cost sample requests for non-existing or custom products.

Data Protection

Protecting client data is one of our core principles. We guarantee that:

  • All client data and project specifications remain confidential.
  • We do not share any information with third parties under any circumstances.
  • Our systems are secure, ensuring your information is protected at all times.

Equality in Service

At ASMCO, we treat all clients with equal respect and professionalism. Whether you represent a well-established brand or a small business, you receive the same level of commitment, dedication, and value from our team.

Intellectual Property

Any designs, concepts, or materials shared with ASMCO for production purposes remain the intellectual property of the client. We do not reuse, replicate, or share these materials without explicit permission.

Refund and Cancellation Policy

Due to the custom nature of our products, we do not offer refunds once production has started. However, cancellations are accepted within 24 hours of order placement, provided production has not yet begun.

Liability

While we ensure the highest standards of quality and timeliness, ASMCO is not responsible for any delays caused by unforeseen circumstances such as natural disasters, supply chain interruptions, or other events beyond our control.

Contact Us

If you have any questions or need further clarification about these terms, feel free to contact us:

Changes to Terms

ASMCO reserves the right to update or modify these terms and conditions at any time. Any changes will be reflected on this page, and it is the client's responsibility to review these terms periodically.